Volleynerd Knowledge Base

Wednesday, December 10, 2008

Home Gateway - Losing DVD Drive Letter


The DVD drive in my Gateway FX7029E machine is there sometimes when I boot into Windows, and then randomly disappears. After it disappears, it doesnt show up in BIOS or then anytime in Windows. I have gotten it to reappear only after changing the SATA cables around.

Currently: SATA0 (HD), 1 (DVD), 2 (HD #2)

Called Costco, they brought Gateway on the line, and the guy quoted me MS KB article 929461 about disappearing drive letters in Vista. (not exactly my case, cuz I didn't upgrade from previous Windows version).

Anyway - deleted UpperFilters as described in the KB article (LowerFilters didn't exist).

Wala ! DVD Drive (F) is there again! Not holding my breath that it will stay there for long. Will keep an eye on it.

Thanks Costco / Gateway !



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